Shipping policy

Delivery Times 

Delivery times vary depending on your location within Australia. We aim to dispatch your order as fast as possible – if we can get it out on the same day we will, but there are factors we can’t control that impact on delivery times. If you’re in doubt – please contact us. 

Deliveries are only made on business days, during business hours. 

We use the following courier companies: 

  • Hunter Express 
  • Toll 
  • TNT 
  • Northline 
  • Australia Post 
  • The Melbourne Courier Company 
  • Various Local Couriers 

Delivery can be made Australia wide & delivery times are guidelines and are never guarantees. Unfortunately, OLYPIA FITNESS will not offer compensation for any delivery that arrives later then any estimate given. 

All deliveries are authorized to leave at property, unless instructed otherwise. 
  
Our aim to efficient delivery, once it has been passed to the courier company some deliveries may be late due to your location, accidents or local disruptions. In these instances, we, OLYMPIA FITNESS will not be liable for any consequential loss for delivery times. If your order looks damaged on delivery please check your delivery before signing for it and inform delivery driver of damage and ask them to sign the damage. 
  
Sometimes in the event of problematic couriers, you may find your parcel delivered by a different courier of our choice to ensure safe delivery of product. 

Please note: We do not ship to PO boxes for bulky goods unless via prior arrangement. 

Some products offer free delivery within Melbourne Metro. The boundary of Melbourne Metro is as defined by the OLYMPIA FITNESS website - if free delivery is not offered to your address on checkout, free delivery is not possible for your address. 

Your delivery will be unloaded in a safe location but the driver will not take your items inside, upstairs, or in the elevator for you. If your item is a bulky item, you will need to provide a helper at the delivery address to assist the driver in unloading. If you are unsure if this applies to your situation, contact us before placing your order to be safe.